The product is returned to TSI within 6 months of the initial ship date.Returned product has not been used and is in it’s original packaging.Return requestor purchased product directly from TSI.Pre-return authorization from a TSI sales or customer service member.The return policy requires the following conditions:
TSI charges a standard 20% restocking fee for returned goods. Please see the TSI Sales Terms and Conditions for complete details. Payments received after that 30‐day period are subject to service fees. Payments for purchase orders are due within thirty (30) days of receipt of the product. Payments for services are subject to finance approval and due upon receipt of invoice. TSI accepts purchase orders only from those customers with established terms. TSI accepts qualified purchase order payments for some products and services.Ī purchase order is an official company document and must contain the following: We do not support payment via PayPal currently. *Please note that some credit card are not accepted in some regions. TSI currently accepts American Express, Visa and MasterCard.
